Sadermail and Google Apps at UMHB FAQs

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What’s different about the new Sadermail accounts?
Beginning 3/23/09, Sadermail will be powered by Gmail. Gmail is Google’s email program. Gmail provides more than 6 gigabytes of storage and contains features such as integrated chat and phishing protection. For more information, see Google’s Gmail information page.

Can I sign up if I already have a Gmail account?
Yes. Your Sadermail account is a separate account that allows you to send and receive Gmail (Google email) using your @mail.edu email address. Your Sadermail account provides all of the benefits of Gmail in an ad-free environment.

What is Google Apps at UMHB?
In addition to your new and improved Sadermail email account, which is powered by Google, students also have access to a wide variety of additional Google applications. These applications include Google Docs, Google Talk IM, Google Calendar, and a host of other applications and gadgets.

Which browsers can I use with Google Apps at UMHB?
Google recommends that you use Internet Explorer 7 or Firefox 2 in order to access the latest Google features. For more information on the web browsers that Google supports, see the Google website.

Why can't I log into my account through the Google site?
Google Apps at UMHB is UMHB's installation of the Google Apps for Education software suite, which Google offers to educational institutions and non-profit organizations. Because of account customization and security requirements, users must log in through UMHB's authentication system. To log in to Sadermail and your Google Apps at UMHB account, go to http://mail.umhb.edu.

How come my Google Apps at UMHB account doesn’t have the same applications as my personal Gmail account?
Your Google Apps at UMHB account is part of a software suite called Google Apps for Education, which Google offers to educational institutions and non-profit organizations. Google decides which services to include in the Google Apps for Education software suite.

What are the policies that apply to my Google Apps at UMHB account?
Your Google Apps at UMHB account is subject to UMHB’s computing policies, with the exception of the university’s email quota and retention policies. Your Google Apps at UMHB account will be subject to Google’s email quota policy, which is currently more than 6 gigabytes and constantly growing. Google does not place limits on how long users can keep email. Your Google Apps at UMHB account is also subject to Google’s terms of service and privacy policies.

Do I have to use my new Sadermail account?
Your Sadermail account is the official means of communication between you and the university. Plan on checking it often. If you want to forward your Sadermail to another email account, you are free to do so, but please remember that all electronic communications from UMHB will be sent to your Sadermail account.

How do I change my Sadermail password?
You can change your Sadermail password at any time by logging into your new Sadermail account at http://mail.umhb.edu and clicking on "Settings" at the top of the screen. Then click on "Accounts" and follow the link to "Change Your Password".

What will happen to my old UMHB email account?
The server running your old Sadermail account will be active until 5/31/09. We recommend that you save or forward any emails you may need from this old account to your new Sadermail/Gmail account. You may log in to your old Sadermail account at: http://mail1.umhb.edu.  This applies only to students who had a UMHB/Sadermail email account prior to 3/23/09.

Can I use other email programs to access my Sadermail email?
Yes. You can access your Sadermail account using POP, IMAP, and mobile email programs. See the links below for more information. When configuring your email program, write your username in the following format: username@mail.umhb.edu and use your Google password. Once you have configured your email program, you will send and receive email using your @mail.umhb.edu address.

How will I control spam and viruses?
Your new Sadermail account will be protected from spam by Google’s anti-spam and anti-virus software.

How do I share documents with students or others who have Google Apps at UMHB accounts?
You can share documents with anyone who has a Gmail account by listing the person’s Gmail address in the Share This Document screen. If you enter an email address of someone without a Gmail account in the Share This Document screen, that person will receive an invitation to create a Gmail account.
If you enter an @mail.umhb.edu email address for someone who does not have a Sadermail account, that person will receive an error message when attempting to view the message. If you wish to share documents with a UMHB student, faculty, or staff member who does not have a Sadermail account, you must provide a non-UMHB email address for that person.

Google How-To's

Below you will find links to Google's website for help with the applications that are part of the Google Apps at UMHB software suite. Topics include information on how to get started with Google Apps, using the various email, productivity, and collaboration tools, as well as information on troubleshooting.
InfoTech provides support for setting up and managing your Google Apps at UMHB account. InfoTech is not able to provide support for using the applications contained in the Google Apps at UMHB software suite. For help using Google's software, please see the Google Support site.

Getting Help
If you encounter any problems or have questions related to signing up for Sadermail, please call InfoTech at 254-295-4658 or send an email to infotech@umhb.edu. For questions relating to Google's web-based applications, please visit the Google Support website.

Privacy Information
Before creating their Sadermail accounts, students will have to review the privacy information associated with the Sadermail account below:

  • UMHB will send Google students’ names, UMHB email addresses, and the Google passwords that students create for use with their Google Apps at UMHB accounts.
  • Student names and UMHB email addresses will be visible to other Google Apps at UMHB users in collaborative spaces, such as shared documents and shared calendars.
  • If a document is shared with individuals who have standard Gmail accounts, these individuals will see the names and email addresses of all the people sharing a document, including those of UMHB students.
  • The first time that students log into their Google Apps at UMHB accounts, they will also have to accept Google’s privacy policy.

Information about Google’s privacy policy and terms of service may be found on the Google site.

Google Apps at UMHB Features:

  • Gmail Google Email (Sadermail)
    Enjoy Google’s powerful email program without the ads. With over 6GB of space that’s constantly growing, you can forget about quotas.
  • Calendar - Events Made Easy
    Organize your life with a simple online calendar. Keep a calendar for yourself, share another with your friends, and subscribe to public calendars to stay up on all the great events on campus.
  • Talk - An Easy Way to Chat
    Chat with your friends and classmates on the web or on your desktop. Organize a group chat to go over homework or make a voice call.
  • Documents - Made for Collaboration
    Easily create documents, spreadsheets, or presentations and export them to your favorite desktop program. Share them with your group and make changes together in real time.
  • iGoogle - Start Page
    Have one easy place to check for recent email, upcoming calendar events, the weather, movie times, and more.
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