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Common Issues

myCourses Cannot access myCourses I don't see all of my classes I dropped a class, but it's still showing in myCourses Single Sign On Invalid Login Credentials Whoops! You need a new password. Failed to login with identity provider (Can't...


Common Issues: Single Sign On

Here are some of the common issues with Single Sign On and their most common solutions: Invalid login credentials Problem: User sees an error message of "Invalid login credentials." This is a general log-in error. It could mean any of the...


Internet Explorer tries to download a file instead of displaying a page

If Internet Explorer prompts you to download a page instead of displaying it, this is typically a very simple solution. Click on Tools > Internet Options or Internet Options in the gear menu. Click the "Advanced" tab Click "...