It sounds like you've already been in the process of adding the printer to the network, but let's start over just to make sure you followed the correct steps.
- Click Start
- Devices and Printers
- Add a Printer
- Add a Network, Wireless, or Bluetooth Printer
> To add a printer connected through a USB port, select "Add a Local Printer"
- A list of available printers will appear in the scroll box. Identify which printer you wish to connect to and select "Next"
If the printer you wanted wasn't listed,
- After searching for the list of available network, wireless, or Bluetooth Printers, select "The printer that I wanted isn't listed"
> This will take you to another page, asking you to manually enter in more information regarding the desired printer.
- Follow the instructions on the prompt screen to manually find and identify the printer you are searching for.
Still need assistance? InfoTech can help! You can e-mail us at firstname.lastname@example.org or contact us by phone at (254) 295-4658.