Answers Splash Image

Tech Tips Articles

Classroom Technology Troubleshooting Tips

The Computer will automatically log on.  No username or password is required. None of the devices will turn on. Turn on the surge protector located inside the cabinet.  Make sure the main power cable is plugged into the wall

Creating JPEG Slides Using Powerpoint

A JPEG is a file format that has images compressed together. Basically it is seen as a picture. This does not allow text to be seen as "text" that you can click and highlight, but the entire file as one picture. These are also light file types that

Download Current List of Adjunct Faculty

To download the most current and up-to-date list of adjunct faculty, follow these steps. Log in to the HR Employee Portal at Click on "Forms" Click on "Faculty" Click on "Current Adjunct Listing" Here's a brief screencast to

Error: Looking for domain trust relationship.

Please contact InfoTech at 254-295-4658 to report this problem.

Hibernation, Sleep and Power Save Modes

There are multiple modes when it comes to the way your computer runs. This is a quick guide to help you understand the uses and advantages to each one.   Power Save Mode This is a feature of your computer or electronic device designed to

How can I get an additional computer?

If you want an additional computer for your office, contact us and we can give you a quote. You can e-mail us at or contact us by phone at (254) 295-4658. 

How can I get more memory on my computer?

Please contact InfoTech at 254-295-4658 for assistance.

How can I get training on my office phone?

Please contact InfoTech at 254-295-4658 to arrange an appointment for a technician to assist you.

How can I save to a CD or DVD?

If you are trying to save files to a CD or DVD, there are just a few steps involved. Insert the CD or DVD into the disc drive AutoPlay should open the blank disc. If not, travel to "My Computer" and double click it. Allow Windows to format the

How do I check for updates?

Your computer should automatically check for Windows Updates based on the internal schedule your computer runs on. To manually check for Windows Updates, Click Start>All Programs>Windows Update.   Click “Check for updates” on the left

How do I check my voicemail?

You can check your mail through outlook or by Press the Messages button (envelope icon) on the phone and follow the voice instructions. Please Note When you receive a new message, a flashing envelope icon displays on your LCD screen. 

How do I clean my monitor?

Get a damp cloth and gently wipe the screen down. You may use windex or other windows cleaners however, make sure not to let any liquid seep into the edges of the monitor. Be extremely careful when doing this.

How do I create a shortcut?

There are multiple ways to create a new shortcut.   Right click on the desktop and click new>shortcut. Browse to find the program you wish to create a shortcut to     Another way is to find your program from the Start Menu>