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How do I do a screenshot?

There are a few simple yet different ways to take a screenshot. For Windows: Snipping Tool Windows Vista and later computers come pre-equipped with a handy little program called "Snipping Tool." To get started, simply locate this by searching

How do I get a username and password for Jenzabar EX?

If you are replacing a postion that previously had access to EX, login information will be provided to you. If this is a new request for access, please have your supervisor contact InfoTech at 254-295-4658 to make the request.

How do I lock my computer?

You can hold down the Window Key + L to lock the computer OR hold down the CRTL+ALT+Delete keys and select Lock this Computer.

How do I make the images bigger/smaller?

Right click on the desktop  and click personalize. Click display settings. Change the resolution to accommodate how large or small you want your icons to be.

How do I transfer a call directly to voicemail?

If you are on a call and need to transfer that specific call to voicemail, simply push the Transfer key, then the pound sign( * ), and then the extension of whichever phone number you are tranfserring to. For example, to transfer directly to

I cannot print in the lab.

All computer labs, whether residential or in an education building, have a contact person for any issues regarding the lab's computers or printers. To view the contact information, please go here. Still need assistance? InfoTech can help!

Integrating Microsoft Outlook and Exchange with Sadermail

Seamless Integration with Outlook Google Apps Sync for Microsoft Outlook allows you to use Microsoft Outlook 2003, 2007, and 2010 effectively with Google Apps. Google Apps Sync for Microsoft Outlook provides seamless integration with your Google

Multi-Factor Authentication (MFA)

Even the most complex password or passphrase can be compromised if you fall prey to a well-crafted phishing attack or through a security breach. How can you protect your account even if your password is compromised? Add multi-factor authentication.

My computer reboots inconveniently

If your computer seems to be randomly rebooting and you find it inconvenient, it is probably for new Windows Updates. It is simple to change the settings of when these updates occur.   Click Start>All Programs>Windows Update. Windows

My mouse is not working.

Please disconnect the mouse, reconnect and restart your computer. If this does not solve the problem, please contact InfoTech at 254-295-4658.

Online Registration Tips

How to resolve registration holds.  Log into myCampus (https://mycampus.umhb.edu/ICS/ ).  Hold notices are displayed on the My Academics tab in the Register or Search for Courses - Add/Drop portlet.  If you see a hold notice(s), you

Password Recommendations

The DO’s: Use passphrases rather than complicated passwords (e.g. “I want to go to Paris!”). They are easier to remember and more secure than shorter passwords Using upper case, lower case, spaces and punctuation in a passphrase is more natural and

Recommended Computer Specifications

UMHB utilizes an infrastructure which is designed to work best with the following computer specifications. Screen Resolution A minimum screen resolution of 1366x768, which is a common resolution for basic notebook computers. Operating Systems